Privacy policy
Last updated: October 18, 2026
Superior Hides LLC (“Superior Hides,” “we,” “us” or “our”) operates superiorhides.com (the “Site”). This Privacy Policy explains what personal information we collect when you visit the Site, make a purchase or contact us, how we use it, and the choices you have.
Information We Collect
Information you give us. When you place an order, create an account, apply for a wholesale account, sign up for emails or contact us, we collect information such as your name, email address, phone number, billing and shipping address, business details (for wholesale applications) and anything you choose to send us, such as photos of your room for design help.
Payment information. Payments are processed securely by Shopify and our payment providers, such as PayPal. We do not store your full card number.
Information collected automatically. When you visit the Site, we and our service providers automatically collect information about your device and browsing, including your IP address, browser type, time zone, the pages and products you view, how you arrived at the Site and how you interact with it. We collect this using:
- Cookies: small data files stored on your device. You can learn more and see how to disable cookies at allaboutcookies.org.
- Log files: records of activity on the Site, including IP address, browser type, internet service provider, referring and exit pages, and date and time stamps.
- Pixels, tags and web beacons: small files that record how you browse the Site and interact with our emails and ads.
How We Use Your Information
We use your information to:
- Process and ship your orders, handle returns and exchanges, and send order confirmations and tracking
- Respond to your questions and provide design help
- Review and manage wholesale accounts
- Send you emails about new hides and offers, if you’ve signed up (you can unsubscribe anytime)
- Screen orders for potential fraud or risk
- Understand how customers use the Site so we can improve it
- Show you relevant advertising, as described below
- Comply with legal obligations and protect our rights
How We Share Your Information
We don’t sell your personal information. We share it only with service providers who help us run our business, such as:
- Shopify, which powers our online store (shopify.com/legal/privacy)
- Payment processors, to complete your purchase
- Shipping carriers, such as UPS and USPS, to deliver your order
- Email and review providers, to send our emails and collect product reviews
- Google Analytics, to understand how visitors use the Site (google.com/intl/en/policies/privacy). You can opt out at tools.google.com/dlpage/gaoptout.
- Advertising partners, such as Meta (Facebook and Instagram), Google and Microsoft (Bing)
We may also share information to comply with the law, respond to a lawful request such as a subpoena or search warrant, or protect our rights, customers or business. If our business is sold or transferred, customer information may be transferred as part of that transaction and will remain subject to this policy.
Advertising
We use your information to show you ads we think you’ll find relevant, on the Site and on other platforms. To learn more about how this works, visit the Network Advertising Initiative at networkadvertising.org. You can opt out of personalized ads here:
- Facebook: facebook.com/settings/?tab=ads
- Google: google.com/settings/ads
- Bing: account.microsoft.com/privacy/ad-settings
- Digital Advertising Alliance: optout.aboutads.info
Your Choices and Rights
- Emails: use the unsubscribe link in any marketing email, or email us.
- Cookies: most browsers let you block or delete cookies. Some parts of the Site may not work properly without them.
- Do Not Track: we don’t currently change how we collect data when we receive a Do Not Track signal from your browser.
- Your data: depending on where you live, you may have the right to access, correct, delete or get a copy of your personal information, and to opt out of targeted advertising or the “sale” or “sharing” of your information as those terms are defined by your state’s law. To make a request, email us at [email protected], or visit our Your Privacy Choices page. We’ll verify your request and respond within the time required by law.
Data Retention
We keep your order information for our records unless and until you ask us to delete it, except where we need to keep it for legal, tax or accounting purposes.
Security
We take reasonable steps to protect your information, and our store runs on Shopify’s secure platform. No method of transmission or storage is 100% secure, so we can’t guarantee absolute security.
Children’s Privacy
The Site is not intended for children under 13, and we don’t knowingly collect personal information from them.
Changes to This Policy
We may update this policy from time to time to reflect changes to our practices or for legal or regulatory reasons. We’ll post the updated version here with a new “Last updated” date.
Contact Us
If you have questions about this policy or your information, or want to make a request, contact us:
Superior Hides LLC
1105 Normandy Trace Road
Tampa, FL 33602
[email protected]
813-798-5558
Last updated: October 18, 2026
Superior Hides LLC (“Superior Hides,” “we,” “us” or “our”) operates superiorhides.com (the “Site”). This Privacy Policy explains what personal information we collect when you visit the Site, make a purchase or contact us, how we use it, and the choices you have.
Information We Collect
Information you give us. When you place an order, create an account, apply for a wholesale account, sign up for emails or contact us, we collect information such as your name, email address, phone number, billing and shipping address, business details (for wholesale applications) and anything you choose to send us, such as photos of your room for design help.
Payment information. Payments are processed securely by Shopify and our payment providers, such as PayPal. We do not store your full card number.
Information collected automatically. When you visit the Site, we and our service providers automatically collect information about your device and browsing, including your IP address, browser type, time zone, the pages and products you view, how you arrived at the Site and how you interact with it. We collect this using:
- Cookies: small data files stored on your device. You can learn more and see how to disable cookies at allaboutcookies.org.
- Log files: records of activity on the Site, including IP address, browser type, internet service provider, referring and exit pages, and date and time stamps.
- Pixels, tags and web beacons: small files that record how you browse the Site and interact with our emails and ads.
How We Use Your Information
We use your information to:
- Process and ship your orders, handle returns and exchanges, and send order confirmations and tracking
- Respond to your questions and provide design help
- Review and manage wholesale accounts
- Send you emails about new hides and offers, if you’ve signed up (you can unsubscribe anytime)
- Screen orders for potential fraud or risk
- Understand how customers use the Site so we can improve it
- Show you relevant advertising, as described below
- Comply with legal obligations and protect our rights
How We Share Your Information
We don’t sell your personal information. We share it only with service providers who help us run our business, such as:
- Shopify, which powers our online store (shopify.com/legal/privacy)
- Payment processors, to complete your purchase
- Shipping carriers, such as UPS and USPS, to deliver your order
- Email and review providers, to send our emails and collect product reviews
- Google Analytics, to understand how visitors use the Site (google.com/intl/en/policies/privacy). You can opt out at tools.google.com/dlpage/gaoptout.
- Advertising partners, such as Meta (Facebook and Instagram), Google and Microsoft (Bing)
We may also share information to comply with the law, respond to a lawful request such as a subpoena or search warrant, or protect our rights, customers or business. If our business is sold or transferred, customer information may be transferred as part of that transaction and will remain subject to this policy.
Advertising
We use your information to show you ads we think you’ll find relevant, on the Site and on other platforms. To learn more about how this works, visit the Network Advertising Initiative at networkadvertising.org. You can opt out of personalized ads here:
- Facebook: facebook.com/settings/?tab=ads
- Google: google.com/settings/ads
- Bing: account.microsoft.com/privacy/ad-settings
- Digital Advertising Alliance: optout.aboutads.info
Your Choices and Rights
- Emails: use the unsubscribe link in any marketing email, or email us.
- Cookies: most browsers let you block or delete cookies. Some parts of the Site may not work properly without them.
- Do Not Track: we don’t currently change how we collect data when we receive a Do Not Track signal from your browser.
- Your data: depending on where you live, you may have the right to access, correct, delete or get a copy of your personal information, and to opt out of targeted advertising or the “sale” or “sharing” of your information as those terms are defined by your state’s law. To make a request, email us at [email protected], or visit our Your Privacy Choices page. We’ll verify your request and respond within the time required by law.
Data Retention
We keep your order information for our records unless and until you ask us to delete it, except where we need to keep it for legal, tax or accounting purposes.
Security
We take reasonable steps to protect your information, and our store runs on Shopify’s secure platform. No method of transmission or storage is 100% secure, so we can’t guarantee absolute security.
Children’s Privacy
The Site is not intended for children under 13, and we don’t knowingly collect personal information from them.
Changes to This Policy
We may update this policy from time to time to reflect changes to our practices or for legal or regulatory reasons. We’ll post the updated version here with a new “Last updated” date.
Contact Us
If you have questions about this policy or your information, or want to make a request, contact us:
Superior Hides LLC
Tampa, FL 33602
[email protected]
813-798-5558
